Your Support Hub.

From licenses to billing, discover everything you need to create, manage, and grow with confidence.

Frequently asked questions

Is there a free trial available?

es, you can try us for free for 30 days. If you want, we'll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.

Can I change my plan later?

Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing differences on your next invoice.

What is your cancellation policy?

You can cancel your subscription at any time with no cancellation fees. Your access will continue until the end of your current billing period, and you won't be charged for the next cycle.

Can other info be added to an invoice?

Yes, you can customize your invoices with additional information like purchase orders, project codes, or special notes. Contact our support team to set up custom invoice fields.

How does billing work?

We bill monthly or annually based on your chosen plan. All payments are processed securely through Stripe, and you'll receive email receipts for all transactions. You can update your payment method anytime in your account settings.

How do I change my account email?

You can update your email address in your account settings. We'll send a verification email to your new address to confirm the change. Your login credentials will remain the same.

Ressources

Quick Start

Get up and running fast with our step-by-step setup guide.

Master the Mix

Tips and tricks to navigate filters, playlists, and music discovery like a pro.

Manage Your Music

Organize, update, and track your music with ease and efficiency.

Licensing & Rights

Understand commercial usage, royalties, and content protection.

Need Personalized Help?

Our support team is ready to assist you with any questions or issues—reach out and get a fast, expert response.